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Marek Struszczyk

Co-Founder ManagerUp

Last modified: March 11th, 2025


Many bosses think skill and effort get them to the top—then they find they can’t go higher.

Michael was like that. Always doing well and getting great results, he thought moving up was just around the corner. But after being skipped again, he asked his boss for the real deal.

“Michael, you’re one of the sharpest here. But last month, when your team had issues with the new plan, you brushed them off quickly. Instead of hearing their worries and helping them through it, you stopped the chat. That’s why they don’t fully back you as a boss.”

That hurt. Michael always thought he was good at getting things done, but he didn’t see how his lack of emotional intelligence held him back.

Michael’s story isn’t rare. Many bosses unknowingly stop their own climb because they’re weak on emotional intelligence. The power to listen, feel with others, and talk with feeling is just as key as smart thinking. Without it, even the best workers see teams lose interest, fight their leadership, and miss chances to move up.

But here’s the thing: emotional intelligence isn’t set in stone—you can get better at them. With the right help, bosses can know themselves better, make stronger bonds, and lead with more power. This piece shows how emotional intelligence training changes careers, giving real tips for bosses ready to boost their success.

Why Emotional Intelligence Makes or Breaks a Career?

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Emotional intelligence isn’t just a “nice thing”—it’s a must if you want to lead well. Brains get you started, but feelings decide if you win or lose later.

What Does It Really Mean?

Lots of folks think emotional intelligence means being nice. That’s wrong. emotional intelligence isn’t always agreeing or dodging hard talks. It’s knowing feelings—yours and others’—and using that to lead right.

It means:

Staying calm when stressed – Not yelling at your team.

Making people trust you – So they respect you, not just your job.

Talking about tough stuff – Saying bad news without making a mess.

Knowing how people feel – Knowing when to push or listen.

Good leaders aren’t just smart on paper—they’re smart in real life. They know leading isn’t just about making the right choices; it’s making people believe in them.

What Happens If You Don’t Have It?

Not having emotional intelligence doesn’t just slow you down—it can stop you.

Think of the bosses you have had. You’ll remember:

❌ The boss who yelled at small mistakes, making everyone scared.

❌ The boss who never listened, making people angry.

❌ The boss who wouldn’t change, using old ways just to feel in charge.

Bosses with no emotional intelligence have:

  • Unhappy teams – People work for money, not the boss.
  • Stuck careers – Others don’t see them as good leaders.
  • A bad name – They’re smart but “hard to deal with.”

And let’s be honest—no one wants a boss who ignores feelings, ignores ideas, or makes work feel like a fight.

Why It’s Super Important Now?

Work has changed a lot. Now, people follow leaders they like. The “do what I say” thing? It’s gone.

  • Teams want leaders who listen, help, and guide.
  • People want work where they feel valued, not just useful.
  • Bosses who get feelings make better, happier teams.

That’s why emotional intelligence is a main tool now—not just extra. Getting good at feelings is key if you want to lead, inspire, and grow.

The Core Emotional Intelligence Skills Every Executive Needs

Now that we know why emotional intelligence matters, let’s look at key things good bosses should learn. Getting these feelings right isn’t being soft—it’s making good calls, building strong teams, and facing problems with guts.

  1. Self-Awareness – Knowing Yourself Before Leading Others
Emotional Intelligence Training
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Ever had a boss who didn’t know how they looked to others? Maybe they thought they were cool, but people saw them as scary. Or they thought they talked well, but no one got what they meant. That’s not knowing yourself—and it kills careers. Bosses who know themselves: 

  • ✅ See their good and bad points. 
  • ✅ Know how their words affect others. 
  • ✅ Listen to feedback, don’t get mad. 

If you wonder why folks don’t tell you the truth, you need to know yourself better.

  1. Self-Regulation – Controlling Emotions Under Pressure
Emotional Intelligence Training
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Being a boss means big choices, tough talks, and surprise problems. If you freak out every time things go wrong, your team won’t trust you to lead them through trouble. Bosses who stay calm: 

  • ✅ Keep cool, even when things are bad. 
  • ✅ Think before they act. 
  • ✅ Don’t yell or make mad choices. 

❌ Bad Example: A boss who sends ALL CAPS emails when things mess up. 

✅ Good Example: A boss who says there’s a problem, calms the team, and looks for answers.

  1. Empathy – The Secret to Team Loyalty
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Bosses focus so much on goals, numbers, and results that they forget one thing—people do the work. And people want to be seen. Feeling what others feel isn’t just being sad when someone’s down—it’s being able to: 

  • ✅ See things from other views. 
  • ✅ Know what your team needs to stay happy.
  • ✅ Show you care about their problems. 

If your team doesn’t tell you their issues, they don’t think you’ll listen. Good bosses make folks feel heard—without needing to fix everything.

  1. Communication – Saying More with Less
Emotional Intelligence Training
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Good talkers don’t just speak—they listen, watch, and change how they talk. Talking isn’t just saying your ideas—it’s about: 

  • ✅ Knowing how people feel – Knowing when to push or stop. 
  • ✅ Saying things right – Making sure people get what you say. 
  • ✅ Handling hard talks – Giving feedback without hurting people.

❌ Bad Example: A boss who just talks too much in meetings, making everyone lost. 

✅ Good Example: Bosses who say what they mean, check if people get it, and ask for ideas.

  1. Adaptability – Leading Through Change
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Rigid leaders don’t last. Business landscapes change, markets shift, and teams evolve. Leaders who can’t adapt will be left behind.

Bosses who change easily: 

  • ✅ Are open to new ideas and feedback. 
  • ✅ Stay calm when things aren’t sure. 
  • ✅ Change how they lead based on what’s happening. 

If you say, “We always do it this way,” you might need to change your thinking. 

Why Do These Skills Matter?

Getting these five emotional intelligence things right can make you a boss people like, not just put up with.

  • Self-awareness helps you see your blind spots.
  • Self-regulation stops feelings from ruining your leadership.
  • Empathy makes you a boss people trust.
  • Communication makes your message clear and works well.
  • Adaptability makes sure you stay ahead in a changing work world.

How Does Emotional Intelligence Training Help Executives Level Up?

We know the key feelings bosses need, so how do you learn them? Emotional intelligence lessons are key—not just “nice,” but a way for bosses to lead well and move up.

Emotional Intelligence Training
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It’s Real, Not Just Talk

Many people hear the words “emotional intelligence training” and imagine a session where everyone sits in a circle and talks about their feelings. That’s not how it works.

Good emotional intelligence lessons are about real stuff. They help bosses:

  • ✅ Get real feedback on how they lead.
  • ✅ Learn ways to get better at knowing themselves, feeling others, and talking.
  • ✅ Practice hard talks to make them better.

Example: Not just saying, “Be nicer,” but learning how to act right when things are tough.

The Career Benefits

Emotional intelligence lessons aren’t just about being “nicer”—they help your career in ways bosses can’t ignore.

  • ✅ Stronger Leadership Presence – You get noticed by making people feel heard, not by yelling.
  • ✅ Better Decision-Making – Less feeling-based, more smart thinking when stressed.
  • ✅ Higher Chances of Promotion – Companies pick bosses who inspire, influence, and get results.

The next time a leadership opportunity opens up, ask yourself—will they choose the technically brilliant leader who struggles with people or the emotionally intelligent leader who knows how to inspire a team?

Why Do Companies Value It?

Bosses who learn emotional intelligence things help themselves and the whole workplace.

  • EI-trained leaders create a culture of trust and collaboration.
  • They reduce turnover because employees feel valued and heard.
  • They make teams more productive by handling conflict and communication better.

Think of emotional intelligence lessons as going from “telling boss” to “leading boss.” One tells the team what to do, the other makes the team want to follow.

Bosses who learn emotional intelligence things:

  • ✅ Move up faster in their jobs.
  • ✅ Lead stronger teams.
  • ✅ Get respect and trust from their people.

And now, that’s not just good—it’s needed for long-term winning.

Quick Ways to Start Improving Emotional Intelligence Today

Emotional intelligence training is powerful, but you don’t have to wait for a formal program to start seeing results. There are practical steps you can take right now to strengthen your EI and become a more effective leader.

Here’s how to get started without needing a classroom or a coaching session.

Ask for Feedback (Even If It’s Uncomfortable)

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Want a reality check? Ask your team or colleagues how they perceive your leadership style.

What to Do:

  • Ask trusted peers, direct reports, or mentors for honest feedback.
  • Be specific: “How do you feel when I handle team discussions?”
  • Listen without defending yourself.

What Not to Do:

  • Get defensive and explain why they’re wrong.
  • Ignore the feedback and keep doing what you’re doing.

If people hesitate before giving you feedback, it’s a sign you may need to work on being more approachable.

Practice Active Listening

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Most leaders listen to respond, not listen to understand.

What to Do:

  • The next time someone speaks, focus on them instead of mentally preparing your reply.
  • Repeat or summarize what they said before responding: “So what you’re saying is…”
  • Watch for non-verbal cues—people say a lot without speaking.

What Not to Do:

  • Cut people off mid-sentence.
  • Look at your phone or start drafting an email while they talk.

If your team members stop coming to you with concerns, they may feel you don’t really listen.

Control Emotional Reactions in the Moment

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Emotional intelligence doesn’t mean suppressing emotions—it means managing them.

What to Do:

  • Before reacting, pause and assess the situation.
  • Ask yourself: “Is this frustration temporary? Will my reaction improve or worsen the situation?”
  • Take a breath before replying in high-stress situations.

What Not to Do:

  • Fire off an angry email you’ll regret later.
  • React emotionally in a meeting and have to backpedal later.

If you’ve ever sent an email and immediately thought, “That was a mistake,” you need to work on self-regulation.

Show More Empathy (Ask More, Assume Less)

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Empathy isn’t just feeling bad for someone—it’s about understanding where they’re coming from.

What to Do:

  • Instead of assuming someone’s reaction, ask about their perspective.
  • When giving feedback, consider how it will land.
  • Acknowledge emotions instead of dismissing them.

What Not to Do:

  • Say things like “Just tough it out” or “That’s not a big deal.”
  • Ignore team concerns because they don’t seem urgent to you.

If people seem distant or disengaged after speaking with you, they may feel unheard.

 Invest in Emotional Intelligence Training

Emotional Intelligence Training
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While you can improve EI on your own, structured training helps accelerate the process.

Options to Consider:

  • Workshops & Seminars – Many organizations offer EI training for leaders.
  • Books & Online Courses – Great for self-paced learning.
  • Executive Coaching – Get personalized feedback to refine your EI skills.

If your company invests in leadership development, take advantage of it. EI is one of the most valuable leadership skills you can develop.

Feeling smart isn’t something you have or don’t—you can learn and make it stronger over time. The best bosses aren’t just the smartest or oldest—they’re the ones people want to follow.

Final Thoughts

By now, it’s clear—emotional intelligence isn’t just a leadership trait; it’s a game-changer. Technical skills and experience might get you into a leadership role, but it’s emotional intelligence that keeps you there and helps you grow. The best leaders don’t just give orders—they inspire, influence, and connect with the people they lead.

Leaders with strong EI build trust, resolve conflicts, and motivate teams, while those who lack it struggle with disengaged employees, career stagnation, and a poor leadership reputation. Many executives wonder why promotions don’t come, why their teams seem unmotivated, or why they feel stuck despite their expertise. The answer is simple: Leadership is about people, not just strategy.

Investing in emotional intelligence isn’t about being “nicer”—it’s about becoming a more effective, respected, and influential leader. Executives who commit to developing EI skills will make better decisions under pressure, foster loyalty and trust within their teams, and increase their chances of career growth. If you want to stand out, lead with impact, and unlock new opportunities, emotional intelligence isn’t optional—it’s essential.

The smartest leaders aren’t just the best problem-solvers—they’re the ones people want to follow. The question is: Are you ready to be that kind of leader?

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